Refund Policy

Return & Refund Policy

At QIYAS Educational, we value your trust and satisfaction. This policy outlines the terms under which refunds are provided for our courses and services, ensuring fairness and transparency for both parties.

Policy at a Glance

Quality Guarantee

We commit to delivering high-quality educational content that meets your expectations.

Refund Window

Refund requests are accepted within 7 days from the date of purchase, subject to conditions.

Exclusions

Refunds are not available after accessing more than 20% of the course content.

Direct Support

Refund Eligibility

Students may request a full refund of their subscription fees within 7 days of purchase, provided they have not accessed more than 20% of the course content or completed more than one full mock exam. Beyond this threshold, refunds may be partial or declined at the administration's discretion, evaluated case by case.

Non-Refundable Cases

Refunds cannot be processed in the following situations: after 7 days from purchase, if more than 20% of course content has been accessed, for discounted subscriptions or promotional offers, and for live class subscriptions after the first live session has started.

How to Request a Refund

Contact our support team via WhatsApp at 0540459330 with your subscription number and reason for refund. Your request will be reviewed within 3 business days. Approved refunds are processed back to the original payment method within 7 to 14 business days.

Have Questions About Refunds?

Our support team is ready to help